American Made: Produced and shipped from Sycamore, Illinois
Frequently Asked Questions
Q: DO YOU ACCEPT ORDERS BY PHONE ?
A: No, for identity theft reasons, we do not want your credit card information. Our website is secure and constantly scanned for malware or viruses. We never see your card info, only shipping name and address.
Q: DO YOU ACCEPT CREDIT CARDS ?
A: Yes, you can pay via your paypal account or select "don't have a paypal account" to open the credit card information screen.
Q:DO YOU ACCEPT PURCHASE ORDERS?
A: Yes, email your po to us or fax to 815-687-8005
Q:WHAT SIZE WOULD MY 7 YR OLD WEAR ?
A: See our size charts for waist/chest measurements and comparable clothing size. To be sure, measure your child.
Q: DO YOU ACCEPT RETURNS?
A: Yes, within 30 days of purchase. Please notify us by email for a return address.
Q: DO YOU ACCEPT CUSTOM ORDERS?
A: Yes, we make our vest and can custom make one for you based on your measurements or color choice. Custom Orders are NON RETURNABLE. Email for a quote.
Q:DO YOU PROCESS INSURANCE CLAIMS?
A: No, we are a small business and would need additional staff for insurance processing and that would raise our prices. We try to keep cost down!
Q: What are the insurance codes for your vests?
A:E1399 (mis durable equipment) or A4466 (elastic garments)
Q: DO YOU SHIP TO CANADA,AUSTRALIA, UK, ETC?
A: No, US addresses only
Q: MY CREDIT CARD GETS DENIED?
A: There are occassonal processing glitchs especially with the new "chip cards" Try your purchase on our Etsy Page:
Credit Card Check Out
"Pay with debit/credit card"
"Enter Card Info"